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Welcome to the Incognito Self-Service Portal, where you can open a new trouble ticket or track the progress of an existing ticket while Incognito expedites the resolution of your technical issues.

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Incognito Customer Support

Call: +1.604.688.4332
Toll-Free (N.America Only):
+1 (800) 877.1856


Important Announcements

December 10, 2019: Incognito's new help portal is now live! December 2, 2019: Monetization & Analytics Platform 6.4.0 released
November 8, 2019: Updated MAP/ABB/BAR EOL (End of Life) Policy
October 25, 2019: Updated SAC EOL (End of Life) Policy
October 25, 2019: Updated DHE/ACS EOL (End of Life) Policy
September 27, 2019: Central Lease Service 2.3.3 released
September 27, 2019: Service Activation Center 14.6 released
August 26, 2019: Auto Configuration Service v4.3 GA released
July 25, 2019: Updated BCC EOL (End of Life) Policy
July 19, 2019: New EOL (End of Life) Policy - Guidelines and FAQ