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Welcome to the Incognito Self-Service Portal, where you can open a new trouble ticket or track the progress of an existing ticket while Incognito expedites the resolution of your technical issues.

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Incognito Customer Support

Call: +1.604.688.4332
Toll-Free (N.America Only):
+1 (800) 877.1856


Important Announcements

03.17.20: COVID-19 Statement - Our services will NOT be affected.
02.18.20: License Expiration Issue in BCC and other products which rejects license keys with an expiration date greater than April 2020
12.10.19: Incognito's new Product Help Site is now live!
12.02.19: Monetization & Analytics Platform 6.4.0 released
11.08.19: Updated MAP/ABB/BAR EOL (End of Life) Policy
10.25.19: Updated SAC EOL (End of Life) Policy
10.25.19: Updated DHE/ACS EOL (End of Life) Policy
09.27.19: Central Lease Service 2.3.3 released
09.27.19: Service Activation Center 14.6 released
08.26.19: Auto Configuration Service v4.3 GA released
07.25.19: Updated BCC EOL (End of Life) Policy
07.19.19: New EOL (End of Life) Policy - Guidelines and FAQ