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The Incognito Customer Portal delivers the knowledge, help, and expertise available through your Incognito subscription. Advance your troubleshooting experience at your home for customer success.
Important Announcements
10.23.26, IMPORTANT ALERT: help.incognito.com will be temporarily unavailable due to maintenance,
04.08.26, Incognito EOL policy, https://support.incognito.com/hc/en-us/articles/360027358473-Incognito-End-of-Life-EOL-Policy,
10.16.26, BCC 9.0 released,https://help.incognito.com/media-dl/bcc/9.0/BCC_relnotes.pdf,
10.14.26, DX 6.0.2 released,https://help.incognito.com/media-dl/dx/6.0/DX_relnotes.pdf,
08.19.26, DX 6.0 released,https://help.incognito.com/media-dl/dx/6.0/DX_relnotes.pdf,
07.15.26, BCC 8.0 / 8.1 / 8.2 Maintenance release, https://help.incognito.com/media-dl/bcc,
06.06.26, FMS 3.0.2.4 released,https://help.incognito.com/media-dl/fms/3.0/FMS_relnotes.pdf,
06.02.26, DX 5.7.1 released,https://help.incognito.com/media-dl/dx/5.7/DX_relnotes.pdf,
03.16.26, AC/NC 7.0 released,https://help.incognito.com/media-dl/ac/7.0/ACSvcs_relnotes.pdf,
03.13.26, CLS 4.0 released,https://help.incognito.com/media-dl/cls/4.0/CLS_relnotes.pdf,
03.13.26, FMS 3.0 released,https://help.incognito.com/media-dl/fms/3.0/FMS_relnotes.pdf,
03.13.26, ECO 3.0 released,https://help.incognito.com/media-dl/eco/3.0/CSS_relnotes.pdf,
12.08.25, SAC 16.1 released,https://help.incognito.com/media-dl/sac/16.1/SAC_relnotes.pdf,
10.01.25, MAP 7.0 released,https://help.incognito.com/media-dl/map/7.0/MAP_relnotes.pdf,
04.30.25, NC6.2 released,https://help.incognito.com/media-dl/nc/6.2/NCSvcs_relnotes.pdf,
04.30.25, BCC 8.2 released,https://help.incognito.com/media-dl/bcc/8.2/BCC82_relnotes.pdf,
02.14.25, AC and UMS 6.2 released,https://help.incognito.com/media-dl/ac/6.2/ACSvcs_relnotes.pdf